joy rummy
joy rummy
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This app is available for your device
joy rummy
This app is available for your device
Contact
+91 9172914420
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the joy rummy?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to you to successfully log in. This eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still have trouble receiving the OTP, you can try clicking the "send OTP" button again. If you continue to experience issues, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email for a smooth account transfer. This will assist in updating your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and play without any problems. After updating, you can access the newly updated app.
Q1: What is the minimum withdrawal amount in the joy rummy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, and not for bonus amounts collected. This means users can cash out their winnings from gaming activities, but not bonuses received as incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app, including saving your Aadhaar card, UPI, and bank details. This information is required for a smooth and secure experience. Completing these details is a mandatory step to move forward with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, with times ranging from 30 minutes to 3 hours. However, there may be delays with payment processing, which can take up to 24 hours to resolve.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. The money earned from gaming with the bonus can be accessed for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is still pending, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists after 24 hours, contact their care centre for assistance.
Our top priority is the satisfaction of our customers, and we strive to deliver exceptional service to ensure their complete satisfaction. To achieve this goal, we provide 24/7 support through multiple channels, including live chat, email, and phone. This means that whether you have a question, concern, or issue, our dedicated support team is always available to assist you. In addition to our exceptional customer service, we also offer attractive bonuses, promotions, and loyalty programs designed to boost your chances of winning. Our loyalty program, in particular, is designed to reward our loyal customers for their continued patronage, providing them with exclusive benefits and rewards. At joy rummy, we pride ourselves on being the preferred choice of online casino enthusiasts worldwide. With our user-friendly platform, extensive game selection, and commitment to customer satisfaction, we aim to provide an unparalleled gaming experience. Join us today and discover why we're the go-to destination for online casino enthusiasts who demand the best.
In addition to its impressive game library, joy rummy offers a range of secure deposit and withdrawal methods to ensure convenient management of funds. Clients can choose from reliable options such as credit cards, electronic wallets, and bank transfers to make transactions with ease. The dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or issues that may arise, guaranteeing a smooth and enjoyable experience for all users.